The Customer has the right, in principle, to renounce or return the PRODUCT to the SELLER or to a person designated by the latter, without excessive delay, and at the latest within fourteen (14) days following the communication of its notice of withdrawal, unless the SELLER proposes to take back the PRODUCT itself.
The withdrawal period expires fourteen (14) calendar days after the day on which the CLIENT, or a third party other than the carrier and designated by the CLIENT, takes possession of the PRODUCT. In the event that the CLIENT has ordered several PRODUCTS in a single ORDER leading to several DELIVERIES (or in the event of an order for a single PRODUCT delivered in several batches), the withdrawal period shall expire fourteen (14) calendar days after the day on which the CLIENT, or a third party other than the carrier and designated by the client, takes possession of the last PRODUCT delivered. If the CLIENT'S order contains several PRODUCTS and these PRODUCTS are delivered separately, the withdrawal period shall expire fourteen (14) calendar days after the day on which the CLIENT, or a third party other than the carrier and designated by the client, takes possession of the last PRODUCT delivered.
To exercise his right of withdrawal, and in accordance with Article L.221-21 of the Consumer Code, the CUSTOMER must notify his decision to withdraw by means of an unambiguous statement.
To exercise your right of withdrawal, please express your wish to withdraw, without giving any reason, by going to the "CONTACT" page of the WEBSITE, indicating your e-mail address, the reference of the order and a message expressing your wish to withdraw.
In order for the withdrawal period to be respected, the CUSTOMER must transmit his communication relating to the exercise of the right of withdrawal before the expiry of the withdrawal period.
In the event of withdrawal by the CUSTOMER, the SELLER undertakes to reimburse the CUSTOMER for all the sums paid, including the delivery costs (with the exception of any additional costs, if any, arising from the CUSTOMER's choice of a mode of transport other than the standard one proposed by the SELLER) without excessive delay and, in any case, at the latest within fourteen (14) calendar days following the day on which the SELLER was informed of the CUSTOMER's wish to withdraw. The SELLER will proceed to the reimbursement using the same means of payment as the one used for the initial transmission, unless the CLIENT expressly agrees to a different means, in any case, this reimbursement will not entail any cost for the CLIENT. The SELLER may defer the reimbursement until the reception of the good or until the CLIENT shows proof of having issued the good, the date retained will be the first of these two.
The CUSTOMER must, without excessive delay and in any case no later than fourteen (14) days after notification of his decision to withdraw from this contract, return the property to: AFTER BEACH - 11 Impasse Aragon - 31130 Balma - France. This term is understood to be respected if the CLIENT sends the PRODUCT before the expiry of the fourteen (14) days.
The shipping costs are borne by the CUSTOMER.
The PRODUCT must be returned following the instructions of the SELLER and including all the accessories delivered. The responsibility of the CLIENT is not applicable except for the depreciation of the good resulting from other manipulations than those derived from a normal use of the PRODUCT. In other words, the CLIENT has the possibility to test the PRODUCT but cannot oppose its responsibility if it comes from manipulations different from the ordinary ones in the use of the same one.
The PRODUCTS are packed in accordance with the transport regulations in force, in order to guarantee maximum protection during DELIVERY. The CUSTOMER must respect the same rules when returning them. In this sense, the CLIENT may return the PRODUCT that does not suit him in its original packaging and in good condition, ready for re-marketing.
The CLIENT does not have the possibility to try the "Beach Brushes" PRODUCTS.
The right of withdrawal is excluded in the following cases :
- Supply of goods made to customer specifications or clearly personalized.
- Supply of goods susceptible to deterioration or rapid expiration.
- Supply of goods which by their nature require combination with other products.
- Supply of sealed goods that cannot be returned for protection reasons.