Shipping policy

Shipping with La Poste

La Poste: Austria, Belgium, Germany, Spain, UK, Italy, Luxembourg, Netherlands, Portugal

Shipping costs: 7,95 € TTC
Fxed cost delivery service (for any number of items).

Preparation of the order: 1 day
Delivery time: D+5

Delivery zone

The PRODUCTS offered can only be delivered in the TERRITORY. It is impossible to place an order for any delivery address located outside this TERRITORY. The PRODUCTS are shipped to the delivery address (es) that the CUSTOMER will have indicated during the ordering process.

Delivery time

The deadlines for preparing an order and then establishing the invoice before shipping the PRODUCTS in stock are mentioned on the WEBSITE. These deadlines are understood to exclude weekends or public holidays. An e-mail message will be automatically sent to the CUSTOMER when the PRODUCTS are shipped, provided that the e-mail address appearing in the registration form is correct.

Delivery times and costs

During the ordering process, the SELLER indicates to the CUSTOMER the possible shipping times and formulas for the PRODUCTS purchased. Shipping costs are calculated based on the delivery method. The amount of these costs will be due by the CUSTOMER in addition to the price of the PRODUCTS purchased. The details of delivery times and costs are detailed above. In the absence of indication or agreement as to the delivery date, the SELLER delivers the PRODUCT without undue delay and no later than thirty (30) days after the conclusion of the contract. (Article L.216-1 of the Consumer Code).

Terms of delivery

The package will be delivered to the CUSTOMER without signature or against signature and on presentation of an identity document at the Point Relais. In case of absence, a calling card will be left with the CUSTOMER, in order to allow him to pick up his parcel in his post office.

Delivery issues

The CUSTOMER is informed of the delivery date set when he chooses the carrier at the end of the online ordering procedure, before confirming the order. It is specified that deliveries will be made within thirty (30) days maximum. Otherwise, the CUSTOMER must give notice to the SELLER to deliver within a reasonable period of time and in the event of non-delivery within this period, he may terminate the contract. The SELLER will reimburse, without undue delay from receipt of the termination request, to the CUSTOMER the total amount paid for the PRODUCTS, taxes and delivery costs included, by means of the same method of payment as that used by the CUSTOMER for buy the PRODUCTS. The SELLER is responsible until delivery of the PRODUCT to the CUSTOMER. It is recalled that the CUSTOMER has a period of three (3) days to notify the carrier of any damage or partial loss observed during delivery.

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